Frequently Asked Questions
Can I just turn up and enjoy the venue?›
Absolutely! All games can be booked at reception depending on availability, otherwise just grab a drink or bite to eat in one of our bar areas.
Can I book the entire venue like a real Baller?›
Yes absolutely you can! Talk to us about creating this exclusive package at [email protected]
Can I book outside of your trading hours?›
Yes. Tell us what you're wanting and we will cater as best we can. The more baller the better.
Is there a minimum spend?›
All of our private rooms have a minimum spend and these vary from time to time and depend on the space. For more information contact [email protected].
Do you do bespoke bookings?›
Yes. You can book anything from a table tennis table to the entire venue for a special event. Get in touch and let's play ball! Depending on the style and size of the event you wish to host we have a range of options available. If you prefer to just speak to someone call us on 03 8638 0440 or email at [email protected]
What can I do before and after my booking?›
We have multiple bars and lounge areas on each floor to enjoy food and drinks prior to your booking and you're welcome to explore the entire venue after your booking. We recommend you arrive half an hour before your game start time to grab a drink, get settled in and make the most of your time here. You are encouraged to stay and explore as long as you like!
Do I need to bring anything?›
Your game face, we will sort everything else for you! We provide all your game play equipment, it is cleaned and disinfected between each use. If you have a favourite Ping Pong racket or alike you are of course free to bring it with you.
Do you have wheelchair access?›
We do, but only for the ground floor. Unfortunately level 1 is not wheelchair accessible.
What is the best parking and transport?›
Whatever your chosen method of transport, getting here is a breeze. There is on-street parking located on both Elgin and Drummond Streets, as well as many other surrounding streets. If you prefer a secure car park then the Cinema Nova Car Park is the way to go. There are plenty of trams that run near by including connections from the CBD including no.1 and no.6 (10 minutes from Melbourne Central).
Do you hold hens and bucks parties?›
We do, however we do have some restrictions on hours during which they can be held and package options for these types of events.
What happens with lost property?›
Our policy is to store items for 28 days before we donate it to local charities. If you believe you may have accidentally left something behind, please contact us at [email protected]